Frequently Asked Questions

Question:       What type of paper and machine are your photographs reproduced on?

Answer:         I print on archival quality Kodak papers or Canon papers.  I use a Canon Pixma Pro 9000 MK II to print photos up to size 13x19.
 

Question:       Are the photos I will receive the same resolution as the images online?

Answer:           The resolution of the photos online has been reduced in order to conserve space and memory required to host them online. When we make prints of your photos, we use high-resolution files of the photos. Your prints will be crisper and more vivid than what you see on your computer monitor.

Question:      How are the photos processed?

Answer:          We process using Archive Quality Kodak paper or Canon paper. Photos larger than 13x19 will be processed by a professional lab.

Question:       Will the photos I order have a watermark on them?

 Answer:         No. The watermark is an online feature only.

Question:        Will the caption be printed on the photo?

 Answer:         No. Captions will not be included on the photo you receive.

Question:       What is the difference between glossy, matte and lustre?

Answer:          Glossy photos are printed on coated paper with a very smooth, shiny reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass.

In contrast, matte finishes have a very smooth, non-glare finish. Matte finishes have a lower-contrast when printed and are often used to enhance the texture of a print and may be best suited for framing.

Lustre paper is the premier paper most preferred by portrait and wedding photographers and is considered more of a professional-grade paper. Lustre is often considered the finish "between" matte and glossy, and has a slight gloss with a subtle, often pearl-like texture. Lustre paper has a deeper color-saturization than matte as well as a higher contrast.

Question:      How are images cropped?

Answer:        There are several options for image cropping. After you have selected the "Order Print" option, the cropping options will be displayed and explained.

Question:      Do you hold the copyrights to your images?

Answer:        All copyrights are owned and controlled by Leo van Dijk dba Rhody Photo

Question:      Can I download the images?

 Answer:       If a digital download is offered on the pricing sheet than it is available for purchase.

Question:      Can the photos be used commercially? (advertising, promotional materials, etc.)

Answer:        Any commercial usage must be approved by Leo van Dijk dba Rhody Photo first.   For information on obtaining commercial/publication permission of a photograph please contact Leo van Dijk

1. Click the "Tools" menu and select "Internet Options..."
2. Click the "Privacy" tab
3. Click the "Sites..." button
4. See if "mycapture.com" is listed in the window at the bottom under the "Domain" category. If it is there and the setting says "Always Block", you want to highlight that and click remove. If it isn't there, I would type "rhodyphoto.com" into the "Address of Web site" field and click the "Allow" button.
5. 5) Click the "Ok" button to save the settings.

• 1st Class (USPS) Mail - up to 10 business days
• Priority (USPS) Mail – up to 5 business days
• Second Business Day – excluding weekends and holidays
• Next Business Day – excluding weekends and holidays

• Your Name and mailing address
• The Order Number
• The items you were supposed to receive
• The items you received in error, or the items you are missing

• RHODY PHOTO
  10 Rosemere Ave
  WARWICK, RI 02889

• Your order number
• The reason for the return
• Your request for a reprint or refund